Privacy Policy
Privacy Policy
Effective Date: 01/07/2025
Introduction
SocialMart (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our application, which provides both social networking and payment-related services.
By using SocialMart, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Personal Information
When you register or use our services, we may collect information such as:
- Full name
- Email address
- Phone number
- Profile Picture
- Basic demographic details
B. Social Content & Activity
We may collect and store content and interactions you create or share on the platform, including:
- Posts, comments, likes, and shares
- Messages (direct or group)
- Uploaded media (images, videos)
- Followers/following lists and engagement data
C. Usage Information
We collect details about your activity within the app, such as:
- Pages and sections visited
- Features used (e.g., feed, chat, wallet)
- Transaction and recharge history
- Clickstream and engagement metrics
D. Device & Log Information
We automatically gather limited technical information including:
- Device model and operating system
- IP address and device ID
- App version and access timestamps
- Crash logs and performance data
2. How We Use the Information
We use the collected information to:
- Provide and maintain core app features such as chat, posts, and payments
- Personalize your experience and show relevant content
- Enhance performance and develop new features
- Send updates, alerts, or promotional messages (with your consent)
- Ensure safety, detect fraud, and comply with legal obligations
3. Data Security
Your data security is our top priority. We use encryption, firewalls, and restricted access controls to safeguard your information. Sensitive data access is limited to authorized personnel only, and all communications are secured via HTTPS protocols.
4. Payments and Financial Data
All financial transactions are processed through secure third-party payment gateways. SocialMart does not store or access any sensitive payment details such as UPI IDs, credit/debit card numbers, or PINs.
4. Payments and Financial Data
All financial transactions are processed through secure third-party payment gateways. SocialMart does not store or access any sensitive payment details such as UPI IDs, credit/debit card numbers, or PINs.
5. Data Retention
We retain your data as long as your account remains active or as required by law. Even after account deletion, limited data may be temporarily stored for:
- Legal compliance
- Dispute resolution
- Community moderation or abuse prevention
6. Information Sharing
We may share data only under these circumstances:
- With Trusted Partners: Payment processors, analytics tools, and cloud service providers assisting in app operations
- With Other Users: Based on your privacy settings, certain profile details or posts may be publicly visible.
- For Legal Reasons: When required by authorities or to enforce our policies and user safety.
7. User Rights & Controls
You have complete control over your data. You can:
- Modify privacy settings from within your profile
- Edit or delete your account at any time
- Request data access, correction, or deletion by contacting us at [email protected]
8. Analytics and Cookies
We may use analytics tools like Google Analytics for Firebase to understand usage patterns. These services may use cookies or device identifiers in accordance with their own privacy policies.
9. International Data Transfers
Your data may be transferred and processed outside your country of residence to maintain seamless service delivery. We follow industry-standard security practices to ensure your information remains protected during such transfers.
10. Children’s Privacy
SocialMart is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we discover such data, we will delete it promptly.
11. Legal Compliance
SocialMart complies with applicable privacy and data protection laws, including the Information Technology Act, 2000 (India) and the General Data Protection Regulation (GDPR) where applicable.
12. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated through email or in-app notifications.
13. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact:
📧 [email protected] 📍 SocialMart, Moradabad, India